j1777's Privacy Policy
Learn in detail how your personal information is collected, stored, and kept secure.
This privacy policy applies to users of the j1777 platform. By creating an account on j1777, using our services, or browsing our website, you are considered to have accepted the terms of this privacy policy. We place the highest importance on protecting the personal information of users in Bangladesh and keep your data secure using internationally standard security technology.
1. Data Collection and Sources
We collect various types of information when you register on the j1777 platform and use our services. This information comes from two main sources — what you provide directly and information collected automatically through your use of the platform.
Information provided directly
Your name, date of birth, email address, phone number, and password at the time of registration; national ID card or passport information for identity verification; payment method details such as bKash, Nagad, or Rocket; and information you provide when contacting our support team.
Automatically collected information
Your device's IP address, browser type and version, operating system, referrer URL; your activity on our platform such as page visits, gaming history, transaction records, and login time and location.
Cookies and similar technologies
We use cookies and similar tracking technologies on our website. These cookies help manage your session, save your preferences, and improve platform performance. You can disable cookies by changing your browser settings, though this may limit the functionality of some services.
2. Use of Information and Purpose
j1777 uses your information only for specific and legitimate purposes. Below is a detailed description of the purposes for which we use your information:
- To create, manage, and verify your account, ensuring a secure and personalised experience.
- To process financial transactions related to deposits, withdrawals, and bonuses.
- To comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
- To implement responsible gambling policies and prevent access by those under 21 years of age.
- To respond to any complaints or support requests you submit.
- To detect and prevent fraud and ensure the security of our platform.
- To fulfil applicable legal obligations and meet the requirements of regulatory authorities.
- To improve service quality and analyse user experience.
- To send relevant promotional offers and updates, subject to your consent.
3. Data Storage and Security
We implement industry-standard technical and organisational measures to protect your personal information.
SSL Encryption
All data transmitted on our platform is protected by SSL (Secure Socket Layer) encryption. This ensures that your personal and financial information is not accessible to third parties.
Secure Servers
Your data is stored in secure data centres. Firewalls, encrypted storage, and regular security audits are in place to prevent unauthorised access.
Access Control
Only authorised personnel can access your information, and they are bound by strict confidentiality agreements. All access is logged and monitored.
Data Retention Period
We retain your information only for as long as it is necessary or legally required. In general, even after an account is closed, certain information may be retained for a defined period under AML and KYC regulations.
4. Data Sharing and Disclosure
j1777 never sells, rents, or freely provides your personal information to third parties. However, your information may be shared in the specific circumstances below:
Service provider partners
With providers of payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and fraud detection services — only the information necessary to complete the service, and they are bound by confidentiality agreements.
Legal obligations
We may be required to disclose information pursuant to a court order, a lawful request from an investigating authority, or applicable law. In such cases, we disclose only the specific information requested.
Analytics and reporting
We may use fully anonymised and aggregated data for overall statistics and trend analysis. This data contains no personally identifiable information.
Business restructuring
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity, but under protections equivalent to this privacy policy.
5. Your Rights and Choices
You have the following rights regarding your personal information. To exercise these rights, contact us at [email protected].
- Access: The right to know what information we hold about you and to receive a copy of it.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your personal information in certain circumstances, though this may not be possible where legal obligations exist.
- Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to object: The right to object to use of your information for marketing communications and to withdraw consent at any time.
- Right to data portability: The right to receive your information in a structured and readable format in certain circumstances.
We will endeavour to respond within a reasonable time from the date we receive your request. In some cases it may not be possible to fulfil every request for legal reasons — in such cases we will inform you of the reason.
6. Privacy Protection for Minors
Age restriction: 21+
j1777 is for persons aged 21 and above only. We do not knowingly collect any information from persons under the age of 21. Age is verified at the time of registration, and if we become aware that information from a minor has been collected, that account will be immediately closed and the information deleted. If you believe a minor is using our platform, please contact us at [email protected].
7. Third-Party Integrations and Payments
Our platform integrates payment services such as bKash, Nagad, Rocket, Upay, and bank transfer. These payment providers operate under their own privacy policies, and their terms and conditions will apply when you use their websites or services.
During payment processing, the minimum information required to complete the financial transaction — such as the transaction amount and account identification details — is shared with the relevant payment provider. We never unnecessarily store or share your complete banking information.
8. Policy Changes and Updates
We may update this privacy policy from time to time. For any significant changes, we will:
- Publish the new version on our website and update the "Last updated" date at the top of the page.
- Send a notification to your registered email address for important changes.
- Continued use of the platform after an update will be considered acceptance of the new policy.
We recommend visiting this page regularly to stay informed about the latest privacy policy.
9. Applicable Law and Dispute Resolution
This privacy policy is drafted in accordance with international data protection standards. Any dispute relating to this policy will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled in the appropriate judicial forum. The Bengali version of this privacy policy shall be considered final and authoritative.
10. Contact and Complaints
Privacy-related questions?
Contact our support team to exercise your privacy rights, request disclosure of information, or for any questions about this policy.
Our Bengali-speaking support team is available at all times via 24/7 live chat.
We will process your request as quickly as possible.